Shipping & Delivery Information
- Standard Delivery - calculated by total order size and postcode.
- Express Delivery (includes priority dispatch) - calculated by total order size and postcode.
- Courier - calculated by total order size and postcode.
Unless otherwise stated, all orders are packed and dispatched on the 1st or 2nd business day after payment is received. Delivery time will depend on the shipping method chosen at the checkout. The standard service will generally deliver parcels in 3-7 business days. The express sevice will generally deliver parcels within 1-3 days. Remote areas may take longer than this.
NB. No delivery service nor Majestic DIY can guarantee the delivery time of any order. Please allow enough time for order processing and delivery when placing your order before the required date.
All shipping methods offered by Majestic Event Decor are registered, trackable services. A signature at the address of delivery is required on receipt of the parcel. If no-one is present to sign, a calling card will be left and the parcel will be returned to the carrier's depot. It is then the responsibility of the receiver to contact the carrier to arrange redelivery or collection of the parcel.
Please refer to the email you have received stating your order has been dispatched. Please contact us if you are unable to locate your tracking information by sending an email to firstname.lastname@example.org.
Please see our returns policy here.